Partner Support
Questions? We have answers.
Our partner help desk staff is available around the globe to answer questions about anything from partner programs to using Red Hat tools. Email, call, or submit a support case and get the answers you need from an expert you can trust.
Say hello to our partner help desk team in Asia Pacific
Email: apac-partner-helpdesk@redhat.com
Email (Japan): partnercenter-jp@redhat.com
Say hello to our partner help desk team in Europe, Middle East and Africa
Email: emea-partner-team@redhat.com
Phone: Toll-free 00800 7334 2888 (English, German, French, Italian, Spanish)
Say hello to our partner help desk team in Latin America
Email: latam-partner-helpdesk@redhat.com
Say hello to our partner help desk team in North America
Email: na-partner-helpdesk@redhat.com
I would like to request a not-for-resale (NFR) subscription. What do I do?
Upon approval into the Red Hat partner program, you will receive an email with instructions explaining how to obtain your company NFRs.
How do I request additional NFR subscriptions?
Once you are logged in, the NFR subscription management tool and request form is available from your Dashboard and the Technical Resources page.
PARTNER SUPPORT RESOURCES
HELPING YOU HELP CUSTOMERS
The award-winning Red Hat Customer Portal provides a wide range of knowledge and resources for your customers’ full technology life cycles. In the Customer Portal, you and your customers can: